Roy's Blog: Careers

November 14, 2022

11 easy ways to be different in ways people care about

11 easy ways to be different in ways people care about.

Being different is NOT about being different for the sake of being different.

Before talking about what being different IS, I need to clarify what being different is NOT, because there are misconceptions that must be dealt with.

▪️Being different is NOT about self expression—‘Who you are’—rather it’s about CHOOSING to express yourself in a unique and different way in order to accomplish a task or meet a challenge.

▪️Being different is NOT about your DNA—what you were born with—rather it’s about what you choose to do with the gifts given to you.

▪️️Being different is NOT about ‘doing your own thing’; rather doing what’s required in a unique way, in a one-of-a-kind way, in a way that ONLY you do.

▪️And, being different is NOT about ‘following your own direction’; rather choosing a direction that creates value for people in a way no one else does.

What is being different?

Being different is being truly unique in the way you improve the performance of your organization, advance your career and enhance your life.

Being different IS about standing out in a compelling and relevant way that people CARE about.
Applying your skills and competencies in a way that is relevant within a context—frame of reference—given to you. You’re given a problem to solve, and you look for a different way to solve the problem.

There is no formula for being different in a way that matters to people; every person must find their own way.

But the one prerequisite is that you have to WANT to take a different journey. You have to WANT to make a difference in a one-of-a-kind way. And you have to be prepared to absorb the pain—and push forward—you’ll feel along the way as you struggle to step away from the crowd and repel the forces and people that want you to conform with the common herd.

Tools I used to BE DiFFERENT

#1. Remind yourself. — Look at every challenge you’re facing through a ‘BE DiFFERENT Lens’. Ask yourself “How can I do this differently?”.
You will be amazed at how this simple tactic opens up your mind to atypical ways of doing things; after a while, stepping out becomes second nature.

#2. Create, don’t copyPurge benchmarking from your tool kit.
Being different is about creating something unique (new), and you can’t do that when you’re in the copying mode.

Here’s a secret on how you CAN use copying to be different…

Copy them and morph, change, revise a ‘best in class’ idea into a breakaway idea that is something truly unique that people CARE about.

#3. Ditch the Manual. — Throw the manual away on the traditional ‘normal’—theoretically based—ways of addressing specific types of challenges.

If you use a textbook approach to solving a problem, you’re simply increasing the ‘sameness herd’ by one person.
And you’re perpetuating the inherent problems with the prescribed methods (academics don’t always get it right because they’ve rarely built a competitive business TO A $BILLION in annual sales.)

How I threw away the book on defining competitive advantage

Literally every organization uses traditional methods to define their competitive advantage and produce such CLAPTRAP competitive advantage statements as
“We are better…”; “We are the best…”; “We are the market leader…”; “We are number one…”; “We are the most…”
Examples:
“Canada’s largest and most reliable 5G network”

“XXX offers the best coffee and espresso drinks for consumers who want premium ingredients and perfection every time.”

“We work hard every day to make XXX the world’s most respected service brand.”

These statements deal more with what the organizations produce, rather than declare their uniqueness, and they are at best aspirational.
They can’t be proven and don’t answer the question “Why should I do business with you and not your competitors?”

To address the deficiencies in this rote approach, I created The ONLY Statement to address the issue.

“We are the ONLY ones who…”

“Roy Osing is the ONLY author, entrepreneur and executive leader who delivers practical and proven ‘Audacious Unheard-of Ways’ (no one else talks about ‘Audacious Unheard-of Ways’) to build high performing businesses and successful careers.” Proof point: I took a startup to A BILLION IN SALES.

So, consider standard methods as a base for your work, but always be looking for ways to BREAKAWAY from them and create a unique more meaningful solution.

#4. SURPRISE ‘em. — Ask yourself “What would surprise people in the way I solved a problem or delivered what was expected of me?”
Sure, be guided by standards to produce a standard solution but take the extra step to look for the SURPRISE Factor. Do simple things; it doesn’t have to be complicated.

I created a ‘Cleanse the Inside’ program to reduce internal bureaucracy and delete the policies that customers hated. The two specific projects that surprised and captured the imagination and curiosity of people who had fun with them were:
Kill Dumb Rules and Cut the CRAP.

#5. Have a theme. — I was obsessed with finding new ways to enhance the performance of my organization, and I used EXECUTION as my guide to BE DiFFERENT.
I was constantly looking for different ways to improve the execution of our strategic game plan… to Take a Startup TO A BILLION IN SALES.
Elements of my different approach included:
‘Head West’ Plan. Abbreviating the front end planning process and enhancing back end execution.
Line of Sight Leadership.
— Established the Strategy Hawk role to oversee and own the execution of our strategy.

I stayed clear of looking for different ways of THINKING, and looked for different ways of DOING.

#6. Try. Try. Try.Be a ‘trier’. Try—and fail—more than the next person. You need a ‘tries funnel’, loaded with opportunities to be different.

#7. Be imperfect fast. — Don’t look for perfection. IF you are obsessed with finding the perfect solution (which doesn’t exist anyway) you don’t DO anything.

The desire to be perfect keeps people from getting stuff done. And it’s doing stuff that earns you the reward for being different.

#8. Look at your toes. — Take a short term view to be different. “How can I solve this problem differently NOW so improved results will be realized NOW?”
Being different in the moment has power for you and those around you. You will realize very few benefits of being different if your energy is spent on looking for uniqueness 5 years from now.

For example, my Strategic Game Plan process has a 24-month planning horizon as opposed to the traditional 5-year planning period.

What can I do differently TODAY to improve outcomes is always my drive to kick performance to another level.

#9. Oppose the flow. — Be contrarian minded. Observe where the herd’s going—based on conventional thinking—and take the opposite approach. Do a 180 to the way everyone else is doing it.

These are a couple of examples of my ‘go against the flow’ tactics:
— Do-it-yourself strategic micromanagement. Putting the leader’s—my—‘fingerprints’ on key strategic activities that have a critical impact on the performance of the organization. I got personally involved with architecting the customer engagement process to ensure there was no ambiguity in what was required to create memorable customer experiences.
Hiring for Goosebumps as the way to recruit people who ‘liked humans’.

#10. Inject practical juices. — Redefine a commonly accepted approach with ‘a practical eye’. Looking at principles and common beliefs and practices through a practical lens. What outcomes do the standard methods expect will result? Do they produce expected outcomes?

“My objective is to inject some ‘practical juice’ into the standard way of thinking to actually deliver better performance and outcomes.”

One example of how I put my practical twist on a common practice is leadership, and in particular, servant leadership which has this common definition:
“Servant leadership is a leadership style and philosophy whereby an individual interacts with others—either in a management or fellow employee capacity—to achieve authority rather than power.”

I chose to look at how this common view of servant leadership could be morphed into something that had more of a direct impact on the results of my organization which was related to how effectively our strategy was being EXECUTED.

I created a new leadership concept, Leadership by Serving Around—LBSA—designed to help people do their jobs more effectively, thereby enhancing the execution of our strategy.

My key practical elements of LBSA are:
— Wandering around asking people “How can I help?”
— It’s a personal question, not an organizational one.
— LBSA is NOT a style of leadership, it’s a strategic move targeted at determining what’s preventing people from executing the game plan of the organization — it’s a means to THAT end.
— It’s a ‘Cleanse-the-Inside’ of the organization process to enable people to do their jobs easier and more effectively and to eliminate barriers—‘Dumb Rules—to customer satisfaction.

A key LBSA question I ask is “What’s preventing you from saying ‘Yes’ to customers?

#11. Find a do-it mentor. — Cast aside the traditional mentor with a string of 9 letters behind their name recognizing their academic achievement, and find a stable of MBA’s—Masters in Business Achievement, people who have a distinguished track record of leading teams to unheard of levels of performance.

As I’ve said before, the context for being different is adding value and performing at breathtaking levels of performance. Mentors who have consistently done this are your target.

Some of my favorite examples of being different:
▪️The Grateful Dead
▪️Lady Gaga
▪️The Heart Attack Grill

Remember, being different isn’t about what you were born with; it’s about using the gifts you’ve been given to achieve remarkable things that benefit others.

Cheers,
Roy
40+ Podcast Shows I’ve done that unpack my work.

Check out my BE DiFFERENT or be dead Book Series

‘Audacious’ is my latest…

  • Posted 11.14.22 at 05:09 am by Roy Osing
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September 19, 2022

3 magic and proven moves you can make to have an audacious career

Career Moves
Source: Unsplash

3 magic and proven moves you can take to have an audacious career.

For those of you looking for the ‘Magic Formula’ to succeed, these are the 3 Audacious Career Moves that worked for me in leading an organization to A BILLION IN SALES.

#1. Have a Career Game Plan.

Success requires a plan to define what you covet, and what you need to do to achieve your end goal. And it should be a 24-month not 5-year view to require you to take action NOW, rather than procrastinating with the belief you will get things done 4years from now (which rarely happens).

The career business is highly competitive with most job applicants highly educated.
Your challenge is to break through the clutter of success seekers and win.

If you don’t have a specific plan, you’ll wander aimlessly looking for opportunities and hoping you’ll win a few.
You might, but then again you likely won’t.

#2. Create your Personal ONLY Statement.

Success demands uniqueness. Special people rise to the top in whatever they do, crowd ‘indistinguishables’ don’t. If you don’t stand out in some compelling, relevant way, you will forever struggle to be the chosen one for roles you seek.

Craft your ONLY Statement to declare what YOU do that no one else does.

“I am the ONLY one who…” is the leverage you need to stay out of the herd, be noticed, get chosen and win!

#3. Gather Mentors who have an MBA—Master in Business Achievement.

The ONLY mentors you need are those who are master rafters at DOING STUFF! Getting things done.

These incredible humans are the antithesis of intellectual procrastinators.

Find them. Befriend them. Listen to them. Follow them.

And you will outlast the crowd seeking to win.

The crowd won’t win.

You will.

Cheers,
Roy
Check out my BE DiFFERENT or be dead Book Series

‘Audacious’ is my latest…

  • Posted 9.19.22 at 04:00 am by Roy Osing
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August 29, 2022

How an employee can easily break loose when they are forced to conform

Breakaway

How an employee can easily break loose when they are forced to conform.

The reality is that sometimes an employee is confronted with a culture that encourages sameness: copying best in class organizations, following academic pedagogy, complying with non-practical consultant advice and conforming to many internal company practices.

Some organizations want you to comply, but there are ways of breaking out.

They feel stifled; stepping out from accepted norms in terms of how their job is performed is simply not an option if one is to avoid being labeled as a loner—not a team player—and if they want to keep their job.

So what options does someone have if they want to be creative and be different but the culture says conform to the traditional established scripture?

First, recognize that the world is not black or white; either fit in or step out are not the only considerations when faced with this dilemma.

This is the approach that I used in an organization that reeked of adhering to strict standards.

#1. Define the areas of the job where conformance is expected and no deviation is tolerated.

If, for example, copying best practices is mandated for a specific function in sales like sales funnel management in order to have everyone doing it consistently then accept it and perform the function in amazing fashion.

#2. Define other aspects of your current role where compliance rules haven’t been defined and step out in these areas.

To illustrate how you might go about stepping out of the conformance challenge, here are some simple actions that worked for me to perform my roles differently than others and shed the shackles of compliance.

#1. Personal brand — Build your personal brand strategy on the principle of standing out from the crowd. You need a strategy to guide your actions outside of the conformity zone. Look for opportunities to breakaway in areas that add value to the organization.

#2. Teamwork — Lead the teamwork process with other functions in the organization to get more support for your own team. A simple act that will benefit the entire organization; get known as the person who championed the cause.
It’s unlikely that others will be willing to go the extra mile in this area; you’ll be recognized as someone who is breaking away and adding significant value to the organization.

#3. Relationships — Try to find a way to be the champion for relationship building both inside and outside the organization. Look specifically for how to engage with customers and bond them to your company.
Long term success requires intimate customer relationships and loyalty; create your own rules for doing this and teach your colleagues.
You will be substantially rewarded for this stepping-out act.

#4. Contrarian — Outside of the compliance zone defined by the organization, be audacious in doing the opposite of what you observe others doing.
Take leadership to eliminate boilerplate and copycat thinking and focus on innovating and creating new approaches to how the organization conducts business.

#5. Cravings — Gather people ‘cravings’: those deep innermost wants and desires people have but will tell only their most trusted partner. This can be practised with colleagues and ultimately with customers and partners.
This is an area you can easily breakaway from the traditional ‘needs based’ way most organizations do marketing.
Cravings not only pave the way to building loyalty, they also enable you to step away from the common ways others perform their roles.

#6. Report card — Introduce an internal report card; rate others on how well they support your organization.
This is an excellent way to enhance the support received from other functions in the organization and be innovative in improving the performance of the organization without being spotted as a non-conformer.

#7. Customer champion — Look for opportunities to step up to be the customer’s champion inside your organization. Be that person who does whatever it takes to get an issue resolved if it comes your way; shield the customer from the pain of having to deal with your bureaucracy, rules and policies.
Talk up and behave live THE customer advocate among the others in the herd around you.

You can be different in an environment that mandates compliance and sameness.

And you can be an effective agent in changing the culture of your organization from a copycat to a vibrant, innovative and creative one.

Cheers,
Roy
Check out my BE DiFFERENT or be dead Book Series

‘Audacious’ is my latest…

  • Posted 8.29.22 at 06:00 am by Roy Osing
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May 30, 2022

Why ‘Audacious Unheard-of Ways’, Roy’s new book, is a winner

Unheard-of
Source: Pexels

Roy’s new book ‘Audacious Unheard-of Ways’, is available May 31, 2022, and here’s why it’s is a winner.

What is it that sets you or your business offering apart?

Most companies don’t really have an answer!

As well, most people also don’t know what their secret sauce is either.

My good friend and marketing guru, Roy Osing has now written his seventh book in his ‘BE DiFFERENT or Be Dead’ Book Series, titled ‘The Audacious Unheard-of Ways I Took a Startup to a Billion in Sales’, and I was fortunate enough to be able to read his book prior to going to press.

Basically his book is talking about being different from the breed. What is your company’s uniqueness?

It’s about knowing HOW BIG you want your company to be and who you want to have as clients.

What do you have that’s impressive and what were your accomplishments?

Roy says: ’What you know doesn’t matter, it’s what you have done that matters.’

Makes sense!

The questions in his book are refreshing. Questions like: “What kind of leader are you?” As simple as the question is, do you have an answer?

Let’s pretend that you are in the middle of a very important potential new client pitch, and the final question is: “So, what sets you apart from the other agencies?”

You better have your secret sauce answer; an answer that solves their problem or issue.

Companies hire people and agencies to solve problems and you better show and prove to them that you can solve their problem better than anyone else.

Roy’s latest ‘Audacious Unheard-of Ways’ book gives real insight into the value differentiators for you, your company and its culture.

Fortunately you don’t have to wait any longer to get your hands on Roy’s book and explore his ‘Audacious Ways’ to be successful, including “What is your ONLY Statement?”

Roy’s book is an absolutely must read for anyone looking for practical and proven ways to skyrocket their performance and be astonishingly successful.

Frank Palmer is Chairman of Palmer Stamnes DDB, Vancouver, Canada and one of the most accomplished advertising executives in the world.
Frank

  • Posted 5.30.22 at 06:00 am by Roy Osing
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