Roy's Blog: Audacious Moves
February 4, 2005
MEETINGS. STARVE. EXECUTION.

đ Audacious Move⢠of the Week
MEETINGS. STARVE. EXECUTION.
Strategy execution suffers when leaders spend more time discussing the plan than putting it to work.
Want business growth? Stop letting meetings eat the time your strategy needs to deliver results.
Spend 20% creating itâand 80% executing, learning and adjusting.
Most organizations have strategy backwards.
They spend months analyzing, debating, planning and polishing.
Then they wonder why nothing much changes.
Hereâs the Audacious Moveâ˘:
Spend 20% of your time creating your strategyâand 80% executing it.
Thatâs where insanely amazing results come from.
đ Strategy Doesnât Create Results. Execution Does.
You need to know where youâre going, who you intend to serve, what they crave and how you intend to compete and win.
But strategy by itself produces nothing.
Execution turns strategic intent into business results.
Get your Strategic Game Plan⢠âjust about rightâ and MOVE.
You canât predict everything.
Markets change. Competitors surprise you.
Customers behave differently than expected.
Thatâs why execution is so important.
đĽ Execution Teaches You What Planning Never Can
Execution isnât simply implementing your strategy.
Itâs how you make your strategy better.
Execute.
Learn.
Adjust.
Execute again.
Thatâs BE Imperfect FASTâ˘.
Every customer reaction tells you something.
Every competitive response tells you something.
Every failure tells you something.
Every unexpected success tells you something.
Execution teaches you what planning never can.
⥠Stop Worshipping the Perfect Plan
The market doesnât reward the organization with the most elegant 50-page strategy.
It rewards the organization that executes relentlessly, learns faster and adjusts sooner.
And execution isnât something leaders can simply hand off.
They need to create a clear Line of Sight⢠between strategy and execution so everyone understands how what they do contributes to the game plan.
Great leaders also make strategy execution a personal leadership priority.
Get your direction right.
Get your plan âjust about right.â
Then GO.
đ The Audacious Moveâ˘
Stop polishing your strategy.
Put the 20/80 discipline to work.
20% Strategy. 80% Execution.
Execute. Learn. Adjust.
Then execute again.
The winning strategy isnât the one you perfect before you execute.
Itâs the one you perfect because you execute.
đ Want more Audacious Movesâ˘?
đď¸ Listen to Audacious Moves to a BILLION⢠for practical, contrarian ideas for building an extraordinary business.
âđť Explore more articles, ideas and proven tools at BE DiFFERENT or be dead.
Extraordinary businesses arenât built by ordinary decisions.
Theyâre built one Audacious Move⢠at a time.
Now go make yours.
Cheers,
Roy

- Posted 2.4.05 at 06:00 am by Roy Osing
- Permalink
February 3, 2005
CONFORMITY. CANCELS. CHOICE.

đ Audacious Move of the Week
CONFORMITY. CANCELS. CHOICE.
Conformity in business kills competitive differentiation, weakens customer loyalty and stalls business growth.
When you copy competitors and worship industry best practices, you give customers more of what they already have.
Growing your business demands a difference your chosen customers CRAVEâand a reason to choose you they canât get anywhere else.
Conformity cancels that reasonâand leaves you fighting over price.
đ The crowd already has enough members.
Everyone says customers have more choice than ever.
More suppliers. More products. More offers.
But look closer.
The same promises dressed in different colours.
The same processes wearing different logos.
The same âcustomer firstâ language supporting the same bloody obstacles.
Plenty of options. Precious little meaningful choice.
Conformity feels comfortable.
Match competitors.
Do whatâs normally done.
Then a customer asks:
âWhy should I choose YOU?â
Better service? Great people? A commitment to excellence?
Your competitors say those things, too.
Youâve handed customers the job of figuring out your difference.
Thatâs YOUR job.
And when they canât find a meaningful difference, price becomes an easy way to decide.
Before blaming customers for being price obsessed, ask yourself:
Have we earned a preferenceâor merely submitted a price?
đŻ Discover what your chosen customers CRAVE.
Being different just to be different is a non-starter.
A bizarre campaign or flashy feature means nothing if the people you want to serve donât CARE.
Start with WHO youâve chosen to serve to deliver your growth.
Then dig into what they DESIRE.
What would make them feel understood? What frustration do they desperately want removed? What experience have they stopped expecting anyone to deliver?
CRAVINGS live in emotion and feelings.
Customers might need an answer. They CRAVE the relief of someone taking ownership without making them explain the problem to five different people.
Thereâs something you can build a meaningful difference around.
âď¸ Craft your ONLY. Deliver it.
Turn that discovery into a draft ONLY Statementâ˘:
âWe are the ONLY ones whoâŚâ
Complete it with something your chosen customers care about and your competitors canât credibly claim.
Then execute.
Your ONLY Statement⢠creates an obligation.
If you promise personal ownership, someone must own the customerâs problem through to resolution.
If approval rules prevent that, change them.
If performance measures reward passing customers along, change those, too.
Turn differentiation from a strategy into an operating principle.
Customers should experience your ONLY without having to read it.
⥠Cancel one act of conformity this week.
Pick one moment where customers get the same experience from you as everywhere else.
Ask:
âŞď¸ What do our chosen customers CRAVE here?
âŞď¸ Which copied practice prevents us from delivering it?
âŞď¸ What will we changeâand who owns execution?
Make the change. Watch what happens. Listen. Tweak it on the run.
Thatâs how you become MORE relevant and move toward becoming The ONLY Oneâ˘.
Give customers something they CARE about that they canât get from anyone else.
Now they have a reason to choose.
đ Want more Audacious Movesâ˘?
đď¸ Listen to Audacious Moves to a BILLION⢠for practical, contrarian ideas for building an extraordinary business.
âđť Explore more articles, ideas and proven tools at BE DiFFERENT or be dead.
Extraordinary businesses arenât built by ordinary decisions.
Theyâre built one Audacious Move⢠at a time.
Now go make yours.
Cheers,
Roy

- Posted 2.3.05 at 06:00 am by Roy Osing
- Permalink
February 2, 2005
PERFECT. NEVER. EXECUTES.

đ Audacious Move of the Week
PERFECT. NEVER. EXECUTES.
Business strategy executionânot perfect strategic planningâis what separates organizations that achieve extraordinary growth from those that merely talk about it.
Stop trying to perfect your strategy.
Start making it work.
Business leaders have an unhealthy obsession with creating the perfect strategy.
They hire consultants. Commission research.
Hold planning retreats. Debate assumptions.
And then do it all over again.
Meanwhile, competitors are stealing their customers.
PERFECTION IS A TRAP.
It seduces leaders into believing more planning produces better results.
It doesnât.
đŻ Get It Just About Rightâ˘
Whatâs is a perfect strategy anyway?
Perfect according to whom?
A consultant? A professor? Someone who hasnât grown a business to a BILLION in the real world?
My Strategic Game Plan⢠focuses on four questions:
* HOW BIG? Your 24-month revenue ambition.
* WHO to SERVE? The Customer Groups capable of delivering it.
* WHAT do they CRAVE? The desires and emotions driving their choices.
* HOW to COMPETE and WIN? Become The ONLY Oneâ˘.
Answer these questions.
Get your plan Just About Rightâ˘.
Then get on with it.
⥠Be Imperfect FASTâ˘
Hereâs where most organizations screw up.
They create a strategy and assume execution will magically happen.
It wonât.
You must bake differentiation into how your organization operates.
Into decisions. Processes. Employee behaviour. Customer experiences.
Turn differentiation from a strategy into an operating principle.
And forget flawless execution.
Thatâs another perfection trap.
My approach is Be Imperfect FASTâ˘.
EXECUTE. LEARN. ADJUST.
Execute before everything is figured out.
Learn what works.
Adjust.
Repeat.
Thatâs how strategies get more effective in achieving results.
đ Leaders Ride the Executionâ˘
Leadership doesnât end when the strategy is approved.
It BEGINS.
Create Line of Sight⢠so everyone understands their contribution.
Remove barriers.
And when circumstances change, Call the Audibleâ˘.
Change the play. Not the destination.
Execution is a PEOPLE game.
Not a PowerPoint exercise.
đĽ Your Audacious Move This Week
Pick ONE strategic decision youâve been debating forever.
DO SOMETHING.
Test it. Learn. Adjust.
Move your ONLY Statement⢠closer to reality.
Stop polishing.
Start executing.
đ The BILLION Dollar Lesson
We didnât build a startup into a $1 BILLION business by chasing perfection.
We had a clear direction and executed relentlessly.
We learned. Adjusted. Kept moving.
An imperfect strategy brilliantly executed beats a brilliant strategy poorly executed.
Every. Single. Time.
PERFECT PLANS DONâT GROW BUSINESSES.
RELENTLESS EXECUTION DOES.
đ Want more Audacious Movesâ˘?
đď¸ Listen to Audacious Moves to a BILLION⢠for practical, contrarian ideas for building an extraordinary business.
âđť Explore more articles, ideas and proven tools at BE DiFFERENT or be dead.
Extraordinary businesses arenât built by ordinary decisions.
Theyâre built one Audacious Move⢠at a time.
Now go make yours.
Cheers,
Roy

- Posted 2.2.05 at 06:00 am by Roy Osing
- Permalink
February 1, 2005
SWEAT. GUARANTEES. NOTHING.

đ Audacious Move⢠of the Week
SWEAT. GUARANTEES. NOTHING.
Entrepreneurial growth takes more than hard work. It takes deliberate choices about strategy, customers, differentiation and execution that give all that effort somewhere productive to go.
Put your hardest-working habits under scrutiny. Make sure theyâre building a business customers have a compelling reason to choose.
Entrepreneurs wear exhaustion like a badge of honour.
First one in. Last one out. Weekends sacrificed.
I respect the commitment. Iâve lived it.
But customers donât buy your exhaustion. And the market doesnât owe you growth because youâve worked your tail off.
Seven challenges determine whether your sweat produces anything worthwhile.
đŻ 1. Give your effort a destination.
Build your Strategic Game Planâ˘.
HOW BIG? WHO to SERVE? WHAT do they CRAVE? HOW to COMPETE and WIN?
Get it Just About Rightâ˘. Use it to decide where your energy belongsâand which attractive opportunities deserve a NO.
đŤ 2. Stop sweating over someone elseâs playbook.
Benchmarking can make you incredibly efficient at copying.
You adopt their practices. Match their offers. Chase their moves.
Then wonder why customers canât tell you apart.
Create something worth choosing. Give someone else something to benchmark.
đ 3. Attack a sacred cow.
Find an industry practice that drives customers nuts.
The wait. The transfers. The stupid policy everyone defends.
Change it.
Being different becomes valuable when customers experience something they wish everyone else would do.
đ 4. Make the tough WHO choice.
Everyone with money isnât your customer.
Choose the groups with the potential to deliver your growth goals.
Concentrate your effort on serving them remarkably well.
Spreading yourself thinner doesnât prove ambition. It makes delivering anything special harder.
â¤ď¸ 5. Discover what they CRAVE. Earn ONLY.
Go beyond what customers need.
What do they DESIRE? How do they want to FEEL? What do they wish someone finally understood?
Craft your ONLY Statement⢠around what your WHO deeply cares about.
Then earn the right to be The ONLY One⢠who delivers it.
⥠6. Be Imperfect FASTâ˘.
More hours polishing a plan wonât tell you whether customers care.
Execution will.
Get your draft into the world. Watch what happens. Tweak it on the run.
âď¸ 7. Make your strategy show up for work.
Bake your Game Plan into hiring, spending, service and daily decisions.
Build Line of Sight⢠so everyone knows what they must do to deliver it.
A strategy that changes nobodyâs behaviour delivers nothing.
This week, stop one activity that consumes effort without advancing your Game Plan. Put that energy behind a move your chosen customers will value.
Youâre already working hard.
Make the sweat count.
đ Want more Audacious Movesâ˘?
đď¸ Listen to Audacious Moves to a BILLION⢠for practical, contrarian ideas for building an extraordinary business.
âđť Explore more articles, ideas and proven tools at BE DiFFERENT or be dead.
Extraordinary businesses arenât built by ordinary decisions.
Theyâre built one Audacious Move⢠at a time.
Now go make yours.
Cheers,
Roy

- Posted 2.1.05 at 06:00 am by Roy Osing
- Permalink