Roy's Blog: Business Success
January 19, 2026
How to Be a Leader People Want to Follow: 3 Keys to Inspire Your Team

How To Get People To Eagerly Follow Your Lead
Leadership isn’t just about having a title or making decisions.
The true measure of a leader lies in their ability to inspire and motivate others to follow their vision.
Without dedicated followers, even the most brilliant strategies remain unfulfilled dreams.
So, how can you, as a leader, convince people to eagerly follow your lead and execute your organization’s Strategic Game Plan?
These three essential principles will help you build unwavering buy-in and turn your vision into reality.
#1. Master the Art of Strategic Storytelling
As a leader, your primary responsibility is to “sell” the organization’s strategy to every single team member.
This crucial task cannot be delegated – it requires your personal touch and commitment.
You must paint a vivid picture of the future you envision and explain why this particular strategy is essential for both survival and growth.
How to become a great strategic storyteller:
▪️Put your unique stamp on the strategy, making it unmistakably yours.
▪️Be prepared to face and address challenges from employees.
▪️Engage in honest, informal, and earnest conversations.
▪️Convince your team that this journey is worth pursuing.
Remember, when people understand and believe in the “why” behind your strategy, they’re much more likely to follow your lead with enthusiasm.
#2. Create Crystal-Clear Role Clarity
Everyone wants to feel that their contribution matters.
As a leader, it’s your job to clearly define how each person fits into the bigger picture of executing the strategy.
The benefits of defining clear roles:
▪️Employee engagement skyrockets.
▪️Performance reaches unprecedented levels.
▪️People feel a sense of ownership and purpose.
By helping each individual see how their efforts directly contribute to the organization’s success, you create a powerful motivator for them to follow your lead.
#3. Lead by Serving Your Team
To truly inspire followers, adopt the mindset of a servant leader.
How to practice servant leadership:
▪️Prioritizing the needs of your team members.
▪️Actively seeking ways to remove obstacles that hinder their progress.
▪️Focusing on the human side of the enterprise, not just bottom-line results.
▪️Regularly asking, “How can I help?”.
When you demonstrate genuine care for your team’s well-being and growth, you create an environment where people naturally gravitate towards your leadership.
Becoming a leader that others eagerly follow isn’t about wielding authority or making demands.
Audacious leadership about selling a compelling vision, empowering individuals with clear roles, and genuinely serving your team’s needs.
By mastering these three principles, you’ll find yourself surrounded by motivated, engaged followers ready to turn your strategic vision into reality.
Cheers,
Roy
My Podcast Show Audacious Moves to A BILLION shares the specific Moves I made to achieve jaw-dropping growth in an insanely competitive internet business.
”The Audacious Unheard of Ways I Took a Startup to A BILLION IN SALES” is the latest in my BE DiFFERENT or be dead Book Series.
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- Posted 1.19.26 at 06:00 am by Roy Osing
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January 12, 2026
How To Turn 5 Common Ways Into Unheard-of Ways - Part II

How To Turn 5 Common Ways Into Unheard-of Ways - Part II
The pressure to conform to standard “acceptable” practices and approaches is immense.
In a previous post I outlined how to supplant “Common Ways” with “Unheard-of Ways”.
My intent is to provide a roadmap of how to move from doing things the way everyone else does to delivering value in a unique way that no one else does.
This is the second in a series to help you understand what you can do to step away from ways that everyone else exhibits and make moves that ONLY a few make.
Here are your next 5 Common Ways transformations…
Common Way #6: Meet customer expectations.
Meeting customer expectations is a requisite for doing business, but it does little to guarantee an ongoing revenue stream.
Meeting expectations is all about delivering what you promised and if you do, you get an “ok” on your Customer Report Card for the transaction; nothing more.
The Unheard-of Way is to subordinate the transaction and focus on building long term relationships with customers.
Trust that deep relationships WILL drive better performance and higher revenues.
Common Way #7: Satisfy customer needs.
Satisfying customer needs is simply not any guarantee for business success.
Most people have their basic needs satisfied today, so trying to compete in the “needs space” is more often a commodity play where low prices is the strategy and skinny margins are the result.
The Unheard-of Way is to compete in the “Cravings space” where the value delivered is based on what people DESIRE not need.
The results of being a CRAVINGS player are higher less competition, premium prices and higher margins.
Common Way #8: Get your plan “perfect”.
Strategic Planning 101 emphasizes the importance of creating a plan that conforms to the academic guidance of the day.
The planning prescription is theory-based replete with professorial methodologies with the promise of high performance and success when organizations comply.
The Unheard-of Way is to lighten up on trying to get your plan perfect (aka complying with what the textbooks say) and tightening up on EXECUTION of the plan.
Get your plan “just about right” and execute it flawlessly is the formula for winning in a highly changing and intensively competitive world.
Common Way #9: Sell products.
Most organizations are product focussed, selling products and services while stressing their features and benefits.
Problem is it’s almost impossible to differentiate yourself when everyone’s doing the same thing.
If you’re in the communications business, for example, you and your components are all likely to offer similar products and services with similar features.
Product “Floggers” abound with insipid value propositions and nothing unique or special to offer.
The Unheard-of Way is to keep your product promise to people—it must work the way you said it would—but focus on creating unforgettable experiences for people when they engage with your organization.
In other words, do things that make them FEEL good when they transact with you.
If you’re going to flog anything, flog amazing experiences to people. Be known for knocking their socks off!
Common Way #10: Hire people for knowledge.
Recruiting for any job generally involves searching for individuals who have the education and technical skills you are looking for.
And the use of online tools pervades the recruitment process.
These questions tend to guide today’s interview:
- What academic degree do you have?
- Where—what institution— did you receive your education?
- What marks did you receive—honors achievement?
- In what faculty did you study?
- What have you achieved?
- What significant projects did you complete and what were the impacts?
The dominance of online tools and intellectual capabilities in recruiting are limited in terms of selecting a person who will truly have the potential to deliver long term value to an organization.
The Unheard-of Way is to treat knowledge and experience as only one aspect of the individual you want to hire, and, as a priority, look for people who “love humans” and who have an innate desire to take CARE of others.
The customer experience is the dominant variable in determining whether customer loyalty is enhanced during a customer engagement or destroyed, so the recruitment process MUST expose whether a potential candidate actually LIKES people or not.
Customer obsessed cultures possess people who naturally exist to take CARE of others. It’s in their DNA to do so. When you find one in an interview, their customer service stories leave you with GOOSEBUMPS.
If you’re tired of the coddling and crave more unfiltered takes, subscribe for weekly doses of uncomfortable truths.
Cheers,
Roy
My Podcast Show Audacious Moves to A BILLION shares the specific Moves I made to achieve jaw-dropping growth in an insanely competitive internet business.
”The Audacious Unheard of Ways I Took a Startup to A BILLION IN SALES” is the latest in my BE DiFFERENT or be dead Book Series.
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- Posted 1.12.26 at 06:00 am by Roy Osing
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January 5, 2026
Be Different or Be Dead: The Audacious Path to Business Success

Be Different or Be Dead: The Audacious Path to Business Success
(Heads up: This post is based on the Pathways With Amber Stitt podcast overview and summary of “Be Different or Be Dead: The Audacious Path to Business Success” show.
I’m grateful ☺️ to have been a guest on her show.)
“On the latest episode of Pathways with Amber Stitt, guest Roy Osing shared a bold perspective that flips conventional business wisdom on its head.
As a former president leading his company from startup to over a billion in annual sales, Roy’s playbook isn’t filled with complex strategies you’ll find in MBA textbooks.
Instead, he champions actionable, simple truths—chief among them, the art of being “different” in ways that truly matter.
The Power of a “Human Being Lover”
Roy’s journey is peppered with powerful, almost counterintuitive insights. Central to his philosophy is the idea of hiring and empowering what he calls “human being lovers” (HBLs) .
In Roy’s world, dazzling customer service doesn’t happen by accident or through rigid scripts—it’s delivered by people who genuinely care about others.
As he puts it, “You can’t train people to love people. You can train them how to have a smile in their voice, or grin, but you can’t teach them love, right?”
To identify these HBLs, Roy developed his signature “Hiring for Goosebumps” approach.
Rather than relying on resumes, or canned interview answers, he asks candidates to tell stories that reveal their innate empathy and love for serving others.
If the story gives him goosebumps, he knows he’s found the right person. This passionate approach helped develop a company culture where the customer experience became legendary.
Simple Acts, Massive Impact
Amber and Roy debunked the myth that audacity in business is reserved for founders or entrepreneurs.
Roy emphasized, “Anybody can do this. But you have to believe that pain is a strategic concept.” Standing out requires a willingness to go against the grain—to take risks, weather criticism, and care more about impact than popularity.
One of his most memorable stories recounted a service failure where his team accidentally caused a major outage for a key client. Instead of hiding from the mistake, or looking for cover, Roy visited the client in person, delivered a $30,000 check, and—most importantly—gifted a cherished retro phone the client had always wanted.
The result? Not only was the relationship salvaged, but the client became an evangelist for Roy’s company, spreading referrals and goodwill well beyond a single business transaction.
The key? Don’t run from mistakes; lean into them with integrity and genuine empathy. “If you understood the power of an ‘OOPS!,’ you would have a strategy in place to leverage that mistake into creating a more loyal customer,” Roy explains.
Innovation and Differentiation from Within
You don’t need to be a CEO to make a mark.
Roy argues that every employee—regardless of role—can cultivate “the be different lens.” By waking up each morning and asking, “What is the one thing I could do differently today?” you encourage creativity and ownership, sparking a quiet revolution from within.
He warns that conformity and complacency are the real killers in business—not external threats or cost pressures.
“If you’re not different, you’re dead. Or soon will be.” Roy’s approach focuses relentlessly on delivering value in ways competitors haven’t imagined, playing into what people crave—not just what they “need.”
Mentorship and the “Only Statement”
Roy also advises seeking mentors who have a proven record of business achievement, not just academic prowess.
His own litmus test for businesses boils down to one simple challenge: Define your “Only Statement”.
Rather than claiming to be the best, or number one, clarify how you are the only one to provide a unique solution.
Technology isn’t enough; relevance and distinctiveness are the ultimate survival tools.
Legacy of Audacity
Roy’s wisdom isn’t about being different for its own sake—it’s about aligning your actions with real-world needs and unleashing a culture of servant leadership, innovation, and relentless execution.
If you want businesses and careers that leave a mark, it starts with caring deeply, acting boldly, and never shying away from the pain of pushing boundaries.” — Amber Stitt, Host, Pathways with Amber Stitt
Podcast
Ready to escape the echo chamber of tired business theories and academic jargon? Subscribe now and get the same weekly, battle-tested strategies used by a leader who scaled a company to over $1B in annual sales.
This isn’t just theory—this is what actually works.
Cheers,
Roy
My podcast Audacious Moves to A BILLION shares the specific Moves I made to achieve jaw-dropping growth in an insanely competitive internet business.

- Posted 1.5.26 at 06:00 am by Roy Osing
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January 3, 2026
Which is The Best: Stand Alone or Stand Among?

Which is The Best: Stand Alone or Stand Among?
Success is not a collective endeavor—it is a solitary journey.
To truly succeed, one must stand alone, free from the constraints of conformity, compromise, and the mediocrity of the crowd.
Standing alone is the ultimate act of self-reliance, the foundation upon which greatness is built.
It is only when we detach ourselves from the noise of others that we can hear the clarity of our own voice and act with unwavering conviction.
When you stand alone, you take full responsibility for your decisions, your failures, and your victories.
There is no one to blame, no one to lean on—only you.
This accountability forces growth, pushing you to dig deeper, work harder, and rise higher than you ever thought possible.
Success is not handed to those who follow the herd; it is earned by those who dare to break away and forge their own path.
Standing among others, while comforting, often leads to dilution of purpose.
Compromise becomes inevitable, and the pursuit of greatness is sacrificed for the sake of harmony.
When you stand alone, there is no need to water down your vision or bend to the will of others.
You are free to pursue your goals with unrelenting focus, unencumbered by the distractions of collective decision-making.
History’s most successful individuals—visionaries, innovators, and leaders—stood alone.
They faced criticism, rejection, and isolation, but it was their ability to stand firm in their convictions that set them apart.
They understood that true success requires the courage to be different, to challenge the status quo, and to embrace the loneliness that comes with greatness.
In the end, success is not about fitting in—it’s about standing out.
It’s about having the strength to stand alone, even when the world tells you to conform.
Standing alone is not just a path to success; it is the only path.
It is the crucible in which true greatness is forged, and the only way to achieve the extraordinary.
Subscribe to my blog for more uncomfortable truths (and less comfortable lies).
Cheers,
Roy
My Podcast Show Audacious Moves to A BILLION shares the specific Moves I made to achieve jaw-dropping growth in an insanely competitive internet business.
”The Audacious Unheard of Ways I Took a Startup to A BILLION IN SALES” is the latest in my BE DiFFERENT or be dead Book Series.
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- Posted 1.3.26 at 06:00 am by Roy Osing
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