Be Different or be dead

April 8, 2019

Why gulf in class organizations dominate best in class ones

I’m a huge football fan (soccer to you North Americans) and live to sing You’ll Never Walk Alone and watch the Reds put me through agony every game they play.

Recently the Reds defeated Bayern Munich in a Champions League match 3-1 to earn the right to progress to the quarter finals.

Of course the Liverpool media were all over the win, and a comment by the Liverpool Echo’s James Pearce caught my eye.

He labelled the Red’s domination of their opponent this way: “Liverpool played with real maturity and control— rock solid defensively, tireless in midfield and packing a punch going forward. There was a gulf in class.”

Gulf in class

What an effective way to describe the way they beat their competitors. It wasn’t that the Reds performed better than Bayern; it was more that they completely dominated them in an incomparable way.

Liverpool outmatched Bayern and we’re in a completely different category than their opponents; it wasn’t an incremental difference between the two, rather it was a huge gulf.
I got to thinking about how gulf in class is such a great way to describe an organization that was in a different class than their competitors. One that was unmatched by any other; one that was separate from the herd.

About the gulf, Jerry Garcia of The Grateful Dead said it best: “You don’t want to be merely the best of the best, you want to be the ONLY one that does what you do.”

How can you develop a gulf in class — a chasm — between yourself and your closest rival? There’s no silver bullet — no one thing — you can do; rather it’s several actions taken simultaneously that act synergistically and in unison to produce consistently amazing performance.

Gulf in class organizations distinguish themselves from the best in these 5 ways.

Leadership

Gulf in class organizations have amazing leaders who are dedicated in mind, spirit and body to serving every member of their team based on their individual unique needs.
They are revered by their team and will do anything for them. In the face of criticism, they support their people; they take the heat when team members have an off day.
Their end game is to help develop each team member as a human being not just a player.

Family

Gulf in class organizations aren’t organizations at all, they’re a family and everything they do is to build and maintain it.

“When I die, don’t bring me to the hospital. Bring me to Anfield. I was born there and will die there.” — Steven Gerrard, Liverpool Football Club

They represent the ultimate of inclusivity in the truest sense of the word.
EVERYONE is emotionally invested in the organization and committed to their success: employees, customers, stakeholders — all those who touch them.

Patience

Gulf in class organizations are patient with the intent to build themselves to win in the long term. They aim to outperform their opponents over the long haul accepting that short term blips along the way are just a fact of life.
They have a long term plan, they understand the competencies they need to achieve it and they consistently keep working hard to achieve their long term goals.

They live the “form is temporary; class is permanent” mantra focussing on what is needed to create something that lasts forever rather than on transitory short term performance.

Loyalty

Gulf in class organizations focus their energy on creating undying loyalty rather than enhancing employee engagement.
They understand that loyalty is a two-way street requiring the organization to earn the right to ask for the support of their family members. They extend a hand and people respond emotionally to perform to the best of their ability.

Giving

Gulf in class organizations give unselfishly to the communities where they do business.
The family “shows up” at local events to help those in need; employees volunteer their time and expect little in return.

Community involvement is a high priority in a gulf organization. It is viewed as a strategic program that commands a non-trivial portion of their annual operating budget.
It is included as a fundamental value of the organization and has specific objectives along with customer focus and revenue growth.

Gulf in class represents the ultimate expression of competitive advantage, but is rarely seen due to the incredible investment that it requires. But to those families like the Liverpool Football Club who have chosen to follow this path, success awaits.

Cheers,
Roy
Check out my BE DiFFERENT or be dead Book Series

• Posted 4.8.19 at 04:19 am by Roy Osing
• Permalink

March 29, 2019

This is what unique leader training looks like

In their book Management: A System of Contingency Analysis of Managerial Functions, Harold Koontz and Cyril O’Donnell state that leadership is “influencing people so that they will strive willingly towards the achievement of group goals.”

And indeed, in an organization, the group will only achieve 60% of its potential on its own, while with a leader it will gain 40% more. Being a leader requires more than talent and this is where a good training program can help to acquire this skill.

While there are those who believe that true leaders are born, there are some skills like coaching and communication that everyone can learn to be successful.
However, through unique leader training an individual can also learn how to motivate people and offer inspiring mentoring.

So, if you want to make your leader training the best possible, consider the following practices.

Set your goals

Every organization values certain skills in a leader which it considers beneficial for its success. In order to create successful leader training, you need to define these skills and then prepare a program to teach them to your leaders.

Ask yourself what kind of leader would make a difference in your company and how you can help build this leadership.
For example, if you require leaders who speak a couple of foreign languages, then organizing classes as a mandatory portion of the leader training would be the right course of action. This way you will also teach your leaders that there is nothing shameful in not knowing something as long as there is a will to learn. 

Teach that every opinion matters

Every leader has to deal with myriad opinions every day which can sometimes be overwhelming and, if not dealt with correctly, can cause disruption in leadership.

However, this is not a matter of accepting every suggestion as viable, but learning how to listen and decline it respectively. That way, you will create a positive and supportive environment that will promote new ideas and welcome the creative process. After all, a good leader is a good listener.

Inspire team building activities

Team building is more than employees just casually hanging out.

It is actually an excellent opportunity to allow your leaders to gain the trust of their staff by inviting them to participate in all sorts of activities. For example, give each leader a team and a task that they need to fulfill like catching the flag or solving a puzzle.
Even an escape room would be a good experience and teach them how to use the resources and skills they have at hand. Evaluate the way they deal with stressful situations, suggestions from their team and management of finding a solution. That way you will be able to provide them with feedback and create individual training modifications to improve their tactics and skills. 

Participate in official leadership programs

While internal leader training is something that you will invest time and resources in, also consider going to professionals for leadership development.

Professionals like The Impossible Institute help leaders develop skills that will increase their capabilities to influence people and lead the team successfully. Using a learning environment outside the organization will broaden the perspective of new leaders and give them tools to overcome unpredictable situations. 

Try Equus coaching

Equus coaching is an experimental technique which uses horses to teach future leaders how to build their executive authority. This single-day training is based on gaining feedback from animals while learning how to lead a horse in a pen.

This is the demonstration of collaborative and distributive leadership which differs from the usual command approach.
It will teach leaders how to gain respect from others without negative behavior like threats and fear. Horses are intuitive animals which can sense when you approach them with fear or when your words don’t match your feelings. But if everything is in order, the horse will see you as a leader and allow you to stir them wherever you want because they trust you. 

Finally

Every leader training needs to teach general and unique values at the same time. What kind of leadership you need depend on your organization and goals.

However, only by applying a unique approach to your leader training will you get the leaders you need to run your organization successfully.

— Leila Dorari is an entrepreneur, self-development ambassador and an avid dog lover. She believes all people are born equal but only those dedicated and brave enough to work on themselves reach their full potential.

• Posted 3.29.19 at 04:17 am by Roy Osing
• Permalink

March 15, 2019

Six easy ways to boost productivity in your team

Six easy ways to boost productivity in your team.

Is your team’s productivity lagging? Today, it seems like there’s always a new distraction rearing its ugly head. With so many things nagging on your team’s energy, it’s easy to feel like you’re in need of a productivity boost.
Is
Luckily, there are several unique ways you can recharge your employee’s batteries to get more done. In this day and age, businesses are more competitive than ever.
If you’re not producing more, faster, it’s impossible to get ahead. At the same time, you don’t want to risk overworking your employees and leading to employee burnout.

Boost your team productivity with these tips below.

Start with Team Building Exercise

Is your team really working together? Thanks to technology, teams today are sometimes disconnected. While it might seem silly, team building exercises are highly effective when done correctly.
These games and activities aren’t just for high school students, they’re for all types of teams that need to learn to work together at a higher level.

As an organization, team building is one of the most important things you can invest in for your workers. While team building gets a bad rap, it’s necessary for boosting the bottom line by increasing employee engagement. Before you focus on productivity, build your team.

Use Collaboration Tools

How many of your workers’ tasks actually are collaborative? When people have to go through unnecessary, extra steps to keep everyone up-to-date on progress, this slows everyone down.
Unfortunately, too many teams today haven’t jumped on the bandwagon with the latest collaborative tools.

From time management apps like Trello to time trackers like Clockspot, it’s time to join the 21st century of time management.
These tools are built around collaboration. That means less time will be spent checking in on progress and more time can be spent actually getting work done.

Create a Positive Environment

Nobody wants to work in a place that isn’t positive. If your work environment isn’t optimized for productivity, you might notice your employees’ paces slowing down. The physical environment of the office actually has a big impact on how your employees feel each day.

For example, light-filled, natural spaces that have both private and public collaborative settings are ideal for increasing productivity. When offices are too open, they’re full of distractions.
If they’re too closed off, they reduce the feeling of togetherness. It’s best to strike a balance, when possible, to create a positive environment that works for all team members. 

Allow Teams to Work

Poor management often gets in the way of productivity. While it might seem like leaders need to take a hands-on approach, realize that sometimes too much involvement is a bad thing.
Nobody wants to be micro-managed by the boss, so know when it’s time to stand back.

Allowing your team to take responsibility for their own projects will go a long way towards making your workers stronger. Not only will they be more likely to work at a higher level, but they’ll learn valuable skills that will push them further.

Reward Productivity

Rewards work. Top employees want to be rewarded for their hard work. Recognition shows that you care about employee’s success, and you see their productivity.
When accomplishments aren’t rewarded, employees begin to lose their own value. They feel like just another number in the company, not an actual human being.

Bring humanity into your workspace by showing appreciation for those who get things done. Try to keep these congratulations in the open and avoid virtual congratulations. Nothing can replace that face-to-face interaction of getting a job-well-done notice from your leaders.

Work Smarter Not Harder

In this day and age, it’s time to get serious about productivity. If your team is in need of a real boost, these tips above should do the trick. There are no magic tricks to producing a stronger team. It all starts with a strong foundation of collaboration and positivity.

From there, it’s up to you to keep the momentum going. Continue to allow teams some autonomy over their own decisions and reward top performers. Your employee productivity will take off in no time.

— Smith Willas is a freelance writer, blogger, and digital media journalist. He has a management degree in Supply Chain & Operations Management and Marketing and boasts a wide-ranging background in digital media.

• Posted 3.15.19 at 03:49 am by Roy Osing
• Permalink

March 11, 2019

Why deleting old stuff is better than creating new stuff

Source: Unsplash

Why deleting old stuff is better than creating new stuff.

Innovation is always associated with coming up with new solutions to existing problems; the definition of the word confirms it: innovation is described as ‘the introduction of something new; a new idea, method, or device’.

If you are successful creating and introducing newness, you are a respected member of the creativity crowd, and the rewards follow your achievements.
Adding stuff and consuming additional resources gets the attention, and enhancing value is defined by introducing new products and services and adding new technical functionality.
And in fact many organizations reinforce this bias by having entire teams dedicated to new product and service development.

The flip side of the coin, however, ‘gets no respect’. This is the side of the coin that seeks to removes stuff — takes stuff away, cuts, and deletes. The flip side of the coin has DNA based on the need to subtract not add.

We should start to recognize the importance of deleting the no-longer-relevant by changing the old school definition of innovation.

New school innovation

New school innovation definition: ”The introduction of something new or the elimination of something deemed no longer relevant; a new or obsolete idea, method, or device.”

This new definition of innovation is based on the principle of creating additional value in whatever fashion is appropriate at the time.

And deleting the no-longer-relevant adds HUGE value and yet it’s not on a par with its add-the-new cousin.

Take a look at your own personal life. How much junk do you have in your closet? How much stuff do you have that you never use but can’t part with? And how good do you feel — and how much more effective are you at using the space you have available — when you have a purge day and open up all that room that you can use for today’s prized possessions?

Managers of irrelevance

In organizations, procedures, practices, systems, products and services all fall victim sooner or later to irrelevance. Markets change, customer needs change and priorities change, leaving irrelevance in their wake.

The problem is no one pays attention to this lack of usefulness because the people who perform the irrelevant tasks never pony up.

They are the LAST people who will admit that what they are doing should be axed.

And leadership doesn’t spot irrelevance easily because they have more lofty strategic goals to pursue. It’s no wonder that a small group of employees maintaining a system that has lost its usefulness is missed while leadership is paying attention to guiding the actions necessary to complete a strategic partnership transaction or enter a new market.

If only organizations could delete the stuff they no longer need and observe the added value they could produce.

In government, absolutely zero resources are assigned to mining out the no-longer-needed. When’s the last time you remember a social program of any sort being phased out? Talk about health care — budgets go up and feed a system that needs deletion and resurrection.

We no longer have the luxury to treat the new as an add-on. We can’t afford it. The new must ride on the back of the delete function.
Delete something and then add something new. We need the capability to create space for the new to enter; without deletion it can’t happen.

#CutTheCRAP

We need to start a Cut the CRAP movement — #CutTheCRAP — to seek out and cut things no longer relevant to our personal lives, organizations and governments.

The environment will benefit because the crap that no longer serves a useful purpose is identified and recycled; customers benefit because their service providers are more efficient and able to offer new services and potentially lower prices; and citizens benefit because governments are able to deliver new services more efficiently and hold taxes down as much as possible.

#DeleteIT

The point is, we need a relentless focus on hitting the delete button in our world of limited resources. Consumption must be linked with (and in many cases dependant on) deletion — delete something if you want to earn the right to consume something else.

But as long as sexy and success is associated with #AddIT it won’t happen.

In organizations we need to make hitting the delete button a top priority and assign a new role — Chief CRAP Officer (CCO) — to expunge the stuff throughout the organization that sucks resources and detracts from doing the new progressive initiatives dictated by their strategic game plan.

The CCO’s performance plan should be based on the value created from the savings realized by removing no-longer-relevant activities and hence the capability created to take on new initiatives without adding resources to do so.

In addition to a focus on new product development, the CCO should be held accountable for the old product deletion role.
How many sku’s do organizations offer with minimal sales? These are obvious candidates for #DeleteIT.

Innovation and creativity should no longer only be associated with #AddIT activities in a world that is relentlessly and inexorably moving towards a lack of resources.

‘Give up to get’ must find a way into our teachings if we are to avoid the consequences of too much output and too little capacity.

Cheers,
Roy
Check out my BE DiFFERENT or be dead Book Series

• Posted 3.11.19 at 04:02 am by Roy Osing
• Permalink