💬✨  From Strangers to Supporters: Real Conversations Around My Work

I am endlessly grateful for the wave of support from across the globe—each like, share, and comment
has turned my work into our mission. 🙏💫

Here are the Thoughtful Remarks of those who once were strangers, now voices in a
shared story of connection and growth… 📖💬

“This is bang on. I especially related to the 'company policy' being a frustration for the customer - and I'm certain - it's a de-motivator for the employee too as it's so limiting. The other is that customer service is looked at as a cost. These 2 are easy to shift as you're not starting from scratch.” — 4 simple reasons customer service needs a do-over

— Matt MacEachern, Leadership Development Expert, Vancouver

“One of the better posts I’ve read here on Linkedin. A fresh and great perspective” — 5 reasons why being unpredictable increases your chances of winning

— Carly Shortland, LinkedIn Trained Virtual Assistants, Brisbane, Australia

“ This is applicable to government as well. Take note leaders as you continue to do what does not work for the health of voters in all spheres of the public space.” — BE DiFFERENT or be dead

— Andy Bilk, Making Democracy Great Again!, Ontario, Canada

“Thanks for accepting Roy. I had been reading your helpful article on developing a robust business plan.” — This is how to develop the best strategic plan

— Carolyn Mumby, Human Resources, Business Transformation, United Kingdom

“Create a SGP, and go!  Tune as required - straight forward, it will never be perfect (don't delay for perfection), but leveraging a SGP with everyone's (or mostly!) agreement, is a great start - right?!” — This is how to develop the best strategic plan

— Brad Hale, Seeking Next Opportunity, Toronto Canada

“Hello Roy - just heard part of your interview with Daniel Smith today. Great to hear this message and looking forward to spreading it further, both with my clients and own children. Thought it would be good to connect. Hope you agree. Cheers - Hugh” — Why you need to be addicted to success

— Hugh Tafel, I help Coaches, Consultants & Professionals Attract & Close More Business, Alberta, Canada

“A thought-provoking write up, Roy. Thanks for sharing.” — Why you need to be addicted to success — The Globe and Mail

— David Lynch, IT Experts, Copenhagen, Denmark

“This article definitely makes a good case against the common use of templates. I know I have been guilty of using a basic template for my resumes in the past, but I quickly learned that I had to do more than just put the information into the boxes.” — Why feeble boilerplates can be disastrous

— Gavyn Gilhooly, Internal Sales Rep, United Rentals, New Brunswick, Canada

"Unique cultures search for how they can be the ONLY ones to do what they do" - Roy Osing. Highly recommend this post on successful culture for 21st century corporate, government, SME and philanthropy-based organizations - irrespective of size and scale.” — This is what a unique successful culture looks like

— Michelle Stuart, Strategic Planner and Transformational Expert, Vancouver, Canada

“Very well said, it seems that the more we use the word "priorities" in plural, the more diluted it becomes, until nothing is a priority. This word was made to be singular for a reason. Additionally, those who plan their actions too precisely almost inevitably end up choking when there is even a slight variation.” — This is what a successful sales culture looks like

— Gavyn Gilhooly, Internal Sales Rep, United Rentals, New Brunswick, Canada