December 19, 2011

7 Things “Putterers” do to be Great Leaders

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Several months ago I wrote an article “Leadership By Serving Around”. My thesis is that BE DiFFERENT leadership is all about helping people. Making it easier for them to do their jobs. Bashing barriers so they can do what they want to do.

A variation on this theme is what I call “PUTTERSHIP”. My observation is that good Leaders are great Putterers.

What is PUTTERSHIP?
1. It’s attention to DETAIL. Detail about people and what’s going on for them. It’s about the “Small Picture” where things get done. Where people take individual actions to move the organization forward. At the coal
face. If a Leader doesn’t know what’s going on at the Coal Face, how can she help the people working there? Exactly!
2. It’s an uncanny ability to REMEMBER stuff so you can take action later. Being able to remember what has been observed in the heat of the moment for future reference.
3. It’s making the work environment COMFORTABLE for people. Clean. Tidy. Organized. A nice place to work. A Maslov factor I suppose. A basic need that people have. If they are working in a pit, don’t expect them to deliver sterling results.
4. It’s about taking ACTION YOURSELF to what you observe. Putterers don’t delegate. They do. You can’t delegate Small Picture stuff that needs attention. No one other than you can deal with the situation as well because only you FEEL what needs to be done. Furthermore, Delegation of Small Picture issues sends the “I really don’t give a damn” message to all, and your currency with the troops takes a plunge.
5. It’s about constant ACTIVITY. Always on the move. Always looking for things to improve for people. Don’t forget The Small Picture has a high resolution and to be able to deal with issues requires a lot of movement on the Leader’s part. Keep your feet moving!
6. It’s about ANTICIPATION. Being able to apply what you’ve learned in other circumstances to a situation that is developing in front of you. And, as a result, either avoiding an unpleasant ending OR achieving
something extraordinary.
7. It’s about SMILING. Putterers love what they so. They smile a lot. And it’s contagious. And it costs nothing. People around them catch the Smile Virus. It spreads. Imagine a workplace where everyone is smiling! Think it’s productive? Ya.

7 Steps to Great Puttership. How many do you practice everyday?

Cheers,
Roy


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Posted 12.19.11 at 05:00 am by Roy Osing | Read Comments (0) | Leave a Comment